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Service · 03 / 06
IT Support & Maintenance
Reactive and proactive support for SMBs and enterprises
Predictable monthly support contracts that keep your team productive. SLAs you can measure, engineers you can reach, and a quarterly health report that tells you what we did.

What's included
Scope of delivery.
Every it support & maintenance engagement covers the essentials below — and we tailor the scope to your site.
- 01On-site engineer visits across Lahore
- 02Remote troubleshooting & helpdesk
- 03Server, workstation and printer support
- 04Annual Maintenance Contracts (AMC)
- 05Backup, patching & antivirus management
Why MZ
Why choose MZ IT Services
- Local team, fast responseLahore-based engineers, on-site usually within 24 hours.
- Documented hand-overNetwork diagrams, IP plans and patch schedules delivered with every project.
- Clean cable managementColour-coded, labelled and serviceable — see our projects page for proof.
- Transparent pricingItemised BOQ with no hidden charges.
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